Change presents challenges but can also bring about exciting prospects for the future. We appreciate your business and want to update you on changes to our BVEH—Navasota family.
• We want to congratulate both Jenna Rangel and Lauren Holt-Kimich on the births of their healthy babies. Jenna is now serving as our accounts receiving manager from her home and Lauren remains on maternity leave. You will recognize new voices, as well as old voices in new roles, when you visit or when you call to schedule appointments.
• Glenda Pearce will be leaving the Navasota office to put her full effort into her love of training and riding horses in the very near future. Glenda has been a long standing and welcoming face at the Navasota office and will be irreplaceable; however, we plan to continue to provide you with the level of service you’ve become accustomed.
• We would like to welcome Laurie Rowan to BVEH. Many of you already know Laurie and we are happy to have her running the front office. Be sure to meet Laurie and welcome her to BVEH the next time you stop by.
• We are also happy to welcome Jessica Fehrle back to BVEH. Jessica worked for BVEH previously as a veterinary assistant and has returned to manage our diagnostic lab.
• We will soon have a new receptionist scheduling appointments, answering the phones and directing traffic. Please be patient with us as we work to quickly train these individuals to provide outstanding customer service.
• Dr. Shana Buchanan has been providing acupuncture services to our clients on an as needed basis for the last three years. It is a nice compliment to the chiropractic work that is performed daily in the clinic by Cody Morgan and Fabio Fleury. Shana has recently completed an intensive two year course in herbal therapy and we are happy to announce that she will now be seeing appointments on a consistent basis. Shana will be available for appointments to do acupuncture or consult on herbal therapy the first and third Monday of every month. Please call the front desk to schedule an appointment. She will continue to treat hospitalized patients on an as needed basis.
• Many of you will already recognize the farrier Jon Neto from his previous work with Quinn Hansen on Wednesdays. After traveling the country learning from many other farriers and podiatrists, Jon is back in Navasota. He will be seeing appointments at the clinic on
Friday mornings. If you would like to see Jon, or just have a shoe that needs to be nailed
back on for the weekend, please call our front desk to schedule an appointment. Quinn will continue to see appointments all day on Wednesday, so we will now have a farrier on site two days a week.
• Due to the large number of ear and skin problems seen this year, BVEH has worked out an agreement with two board certified Dermatologists to see patients at the hospital once a month. Dr. Alison B Diesel, DACVD and Dr. Adam P Patterson, DACVD, both on faculty at Texas A&M will be available to provide advanced diagnostics such as:
*Intradermal Skin Testing - The best diagnostic test for skin related allergies
*Skin Scraping - Test used to collect sample looking for mite infections
*Skin Cytology - Impression of a skin lesion to look for infections
*Skin Biopsy - Small surgical procedure to collect a piece of skin for examination
Appointments must be scheduled in advance and the Dermatologists will be available the second Thursday of every month. Now is the time to do skin testing on cases that had problems this spring and summer.
• Finally we are trying to find new ways to help answer your question and concerns about your patients. If you are not already a fan, please check out our Facebook page, where we are posting client achievements, news stories, and important information. Alternatively you can follow us on Twitter. Our website has had a makeover in the last year and there is a link to our blog in the client news section. Visit anytime at www.BVEH.com.
Again, we appreciate your continued loyalty to BVEH and for trusting us with your horses’ care. Please bear with us as we find new people to fill roles within the office and please let us know how we can help you in any way during this time of change and transition.
Sincerely,
BVEH-Navasota staff and Doctors
Terrell Buchanan, DVM
Benjamin R Buchanan, DVM
Board Certified Specialist Large Animal Internal Medicine
Board Certified Specialist Large Animal Emergency and Critical Care
Wyatt Winchell, DVM
Board Certified Specialist Equine Surgery
Tiffany Hall, DVM
Board Certified Specialist Large Animal Internal Medicine
BVEH-Morgan Mill staff and Doctors
Charlie Buchanan, DVM
Jay Bickers, DVM
Board Certified Specialist Equine Surgery
Certified Veterinary Acupuncturist
Certified in Veterinary Chiropractic
David Ricks, DVM
Ricky Osterloh, DVM
Christine Boeckh, DVM
BVEH-Rockdale staff and Doctors
Marty Tanner, DVM
No comments:
Post a Comment